Internet users across Pakistan have been facing significant disruptions in their online activities, particularly on WhatsApp and Instagram, due to a notable slowdown in the performance of these popular platforms. The issues, which include delayed message delivery, incomplete sending or receiving of messages, and even complete service outages in some cases, have sparked considerable concern among users.
The slowdown is believed to be linked to the ongoing trials of a new Internet security system, specifically a ‘firewall,’ which is affecting overall Internet speeds nationwide. Since August 10, users from major cities such as Karachi, Islamabad, Lahore, and Faisalabad have taken to social media to voice their frustrations, highlighting the impact of the slowdown on their communication and business activities.
Despite the rising volume of complaints, the Pakistan Telecommunication Authority (PTA) has not yet provided an official statement regarding the slowdown or the broader impact on Internet services. This lack of clarity and communication has only added to the frustration of many, highlighting the critical need for prompt action in addressing these connectivity issues.
Data from DownDetector, a service that tracks Internet outages, corroborates these complaints, showing a decline in the performance of both WhatsApp and Instagram. While some users have experienced complete service outages, others have faced substantial delays in message processing, making it difficult for them to carry out their daily activities.
The disruption is particularly troublesome given the integral role these platforms play in communication and business. Many users rely on WhatsApp and Instagram for their daily communication, and the slowdown has caused significant inconvenience and disruption to their lives.
The government and relevant authorities must take immediate action to address these connectivity issues and provide clarity on the ongoing firewall trials. Users deserve to know what is causing the slowdown and when normal service can be expected to resume.
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