Uninterrupted Power Supply: KE ensured uninterrupted power supply to Karachi during a scattered spell of moderate to heavy rain across the city .
Precautionary Measures: Power supply was temporarily suspended in limited areas as a precautionary measure due to potential waterlogging or the presence of kundas that posed a safety risk .
Restoration Efforts: Restoration efforts began immediately as rain subsided, and electricity was restored to majority areas upon receiving clearance from ground teams .
Areas Restored: Areas restored by Saturday evening included Manghopir Industrial Area, Korangi Sector 43-C, 43-D, 48-E, DHA Phase 2 Extension, Islamia Colony, Orangi, Haroonabad, Mewa Shah Qabristan, North Nazimabad Block J, and Shadman Sector 14A, among others .
Safety Incidences: KE expressed deepest sympathies over two safety incidences reported in the city during this time, and initial investigation confirmed KE infrastructure was not involved in either case .
Citizen Advisory: KE urged citizens to maintain a safe distance from all electrical infrastructure, especially outdoors, and avoid using appliances, especially water motors, with wet hands or feet .
Customer Support: Social media platforms, KE Live App, and WhatsApp self-service portal offer real-time updates and are the fastest channels for customer complaints, available 24/7. For emergency electrical complaints, the KE call center can be reached at 118 .
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